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Generate sales
opportunities through outbound telephone calls, working from
lists / databases that Sapphire have or buy in. |
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Develop and
maintain a high level of understanding of Sapphire’s value
proposition and be able to talk about these in the context
of the prospect’s / client’s requirement |
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Work to develop
lists / database of prospects to whom Sapphire can promote
their products and services |
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Work on specific
campaigns and activities as requested to generate sales
opportunities and(or) appointments for members of the
business development team |
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Cross sell and up
sell the complete range of our products and capabilities |
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Gain knowledge of
the competitive landscape and use this to Sapphire’s
advantage |
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Engage
constructively with the marketing department to develop
campaign plans to generate sales opportunities |
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Attend exhibitions
and events as required to by the Sales Director |
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Keep the CRM
system up to date with all details of prospects, customers,
contacts, sales activity and customer feedback |
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Keep the diary
system up to date with all activities in or out of the
office |
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Follow up all
sales opportunities and call backs within the agreed target
times |
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Attend and
contribute constructively to sales / marketing meetings |
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At all times
respond to a prospects / client’s requests in a courteous
and timely manner |
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Bring to the
attention of the relevant manager / director any client
satisfaction issues that are likely to result in a client
complaint or are the subject of a client complaint |
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To carry out
additional duties as may occur from time to time as
instructed and agreed by the Sales Director |
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Represent Sapphire
in a professional and positive manner at all times and
ensure a first class prospect / client experience |
